Question 1

How long does it take to set up my shop?

Accepted Answer

Less than one minute. When you sign up as a merchant, your shop is created automatically. There is no paperwork, no branch visits, and no waiting period. You can start accepting payments immediately after setup.

Question 2

Do I need any special hardware or equipment?

Accepted Answer

No. Everything runs on your smartphone. There are no POS machines, card readers, or extra devices required. Just download the app and you're ready to go.

Question 3

Is the app available in my country?

Accepted Answer

The platform supports over 150 countries globally across Africa, Latin America, Asia, Europe, and North America. Available features and payment methods may vary depending on your country and local integrations.

Question 4

What makes this platform different from other POS systems?

Accepted Answer

Unlike traditional POS systems that only handle payments, this is a complete business operating system. It combines payments, inventory, online sales, employee management, accounting, and credit access in one app - replacing 6+ separate subscriptions at a fraction of the cost.

Question 5

What is the Blipply wallet and how does it work?

Accepted Answer

The Blipply wallet is a non-custodial stablecoin wallet built into the app. It lets you store, send, and receive money using stablecoins — digital currencies pegged to the US dollar. Because it's non-custodial, you hold your own keys and have full control over your funds at all times.

Question 6

What are stablecoins and why does the app use them?

Accepted Answer

Stablecoins are digital currencies designed to maintain a stable value, typically pegged 1:1 to the US dollar. The app uses stablecoins so your money holds its value regardless of local currency fluctuations. This is especially useful in markets where inflation can erode purchasing power quickly.

Question 7

Can I convert stablecoins to local currency?

Accepted Answer

Yes. You can convert your stablecoin balance to local currency through the app. Depending on your country, you can withdraw via mobile money, bank transfer, or cash out at one of hundreds of thousands of deposit and withdrawal locations worldwide.

Question 8

Who controls the money in my Blipply wallet?

Accepted Answer

You do. The Blipply wallet is non-custodial, which means only you hold the keys to your funds. No third party — not even Blipply — can freeze, access, or move your money without your permission.

Question 9

What payment methods are supported?

Accepted Answer

The platform supports multiple payment methods including mobile money wallets, bank transfers, QR code payments, and cash tracking. The available payment options depend on your country and local integrations.

Question 10

Are there any transaction fees?

Accepted Answer

All payments between Blipply wallets are completely free — zero transaction fees, whether the wallets are in the same country or different countries. There are no hidden fees or monthly subscriptions.

Question 11

How do QR code payments work?

Accepted Answer

Merchants display a QR code on their phone screen. Customers scan the code using their app to pay instantly. The payment is confirmed in real time for both parties. QR codes are compatible with local and international QR payment standards.

Question 12

Can customers pay me from other wallets or apps?

Accepted Answer

Yes. Merchants can accept payments from the Blipply wallet, mobile money wallets, bank apps, QR-based payment methods, and any crypto wallet that supports standard crypto transfer QR codes. The app brings all payment types together in one unified system so you never miss a sale.

Question 13

How do I add products to my inventory?

Accepted Answer

You can add products manually through the inventory section, or use the voice input feature to quickly add items. You can also import products in bulk. Each product can have photos, descriptions, pricing, and stock quantities.

Question 14

How do I track my sales and revenue?

Accepted Answer

The app provides real-time dashboards showing daily, weekly, and monthly sales. You can see revenue by product, payment method, and employee. Automated accounting reports are generated to help you understand your business performance.

Question 15

What business insights does the app provide?

Accepted Answer

The app automatically tracks and displays all the key performance indicators merchants need: total sales, top-selling products, average sale value, peak trading hours, revenue trends over time, sales by payment method, and customer visit frequency. Everything is presented in simple dashboards so you can see exactly how your business is performing without any manual calculations.

Question 16

Can I have multiple employees using the app?

Accepted Answer

Yes, you can add employees with their own verified accounts. You control what each employee can access, track their sales activity, and use geo-fencing to ensure they only sell from your shop location. Salary payments can also be processed through the app.

Question 17

Why do I need KYC (verification)?

Accepted Answer

KYC (Know Your Customer) verification is not required to use the basic Blipply wallet. It is only needed when you want to get a virtual VISA card, use Pay Later at participating merchants, or in the future apply for loans and credit. KYC requires scanning a passport with an NFC chip (ICAO Doc 9303, ISO/IEC 14443) or a national ID card (ICAO Doc 9303 Part 5). This one-time verification protects against fraud and money laundering.

Question 18

What if the face scan is not working?

Accepted Answer

For face scan issues, ensure good lighting conditions, hold the phone at arm's length, and remove glasses or face coverings. If problems persist, contact support through the in-app help feature or reach out to customer service.

Question 19

What does 'Fake ID' error mean?

Accepted Answer

This error appears when the ID document submitted doesn't match verification criteria. Ensure you're using a valid, unexpired government-issued ID, the image is clear and unobstructed, and all corners of the ID are visible. Photocopies, screenshots, or edited images are not accepted.

Question 20

How do I reset my PIN?

Accepted Answer

You can reset your PIN through the app's security settings. You'll need to verify your identity through the registered phone number or email. For additional security, some resets may require re-completing a brief KYC verification step.

Question 21

How is my data protected?

Accepted Answer

We implement bank-grade security including end-to-end encryption, secure data storage, regular security audits, and compliance with international data protection standards. Your personal and business data is protected with enterprise-level security.

Question 22

What happens if I lose my phone?

Accepted Answer

Your account is protected by your PIN and KYC verification. You can recover your account on a new device by verifying your identity. Because the Blipply wallet is non-custodial, your funds remain safe and accessible as long as you have your recovery credentials.

Question 23

What are Blipply savings accounts?

Accepted Answer

Savings accounts let you lock your digital assets for 1 to 12 months to earn yield. The longer the lock period, the better the return. Plus tier users can open one USDC savings account, while Power tier users can open unlimited accounts across 8 different cryptocurrencies.

Question 24

Which cryptocurrencies can I save in?

Accepted Answer

Plus tier supports USDC savings only. Power tier supports 8 assets: Ethereum (ETH), Solana (SOL), Polkadot (DOT), Cosmos (ATOM), Tron (TRX), Cardano (ADA), USDT (Tether), and USDC (USD Coin).

Question 25

Can I withdraw my savings early?

Accepted Answer

Savings accounts have a fixed lock period. Your funds are locked for the duration you selected (1–12 months) and cannot be withdrawn early. Yield is paid when the lock period ends.

Question 26

How do I become an affiliate?

Accepted Answer

Affiliate features are built into the app. Once registered, you can refer merchants and consumers using your unique referral code. You earn commissions when they sign up and reach transaction milestones, plus 10% of what your recruited affiliates earn.

Question 27

What are the wallet tiers?

Accepted Answer

Blipply has three wallet tiers: Basic, Plus, and Power. All tiers include a virtual VISA card. Basic has $0 minimum activity with a 5 USDC issue fee, 3 USDC/month, and 30% daily spend limit. Plus requires $1,000 in rolling 30-day activity with a 4 USDC issue fee, 2 USDC/month, and 40% limit. Power requires $2,000 in rolling 60-day activity with a 2 USDC issue fee, 1 USDC/month, and 50% limit. ATM fees are 1 USDC + 1.2% (Basic), 1.1% (Plus), or 1% (Power). All amounts are in USDC stablecoins, pegged 1:1 to the US dollar. Tiers are assigned automatically based on your rolling sell or spend activity.

Question 28

How do I move to a higher tier?

Accepted Answer

Tiers are automatic — there is no application or upgrade process. Your tier is determined by your rolling sell activity (for merchants) or spend activity (for consumers). Basic and Plus use a 30-day rolling period, while Power uses a 60-day rolling period. Once your activity meets the threshold for a higher tier, you are moved up automatically. If your activity temporarily drops, you do not lose your VISA card or savings account — you simply get lower spending limits until your activity recovers.

Question 29

What is the Blipply VISA card?

Accepted Answer

The Blipply VISA card is a virtual debit card linked to your digital dollar balance. It works with Apple Pay, Google Pay, and Samsung Pay for tap-to-pay in stores, and can be used for online purchases anywhere VISA is accepted worldwide.

Question 30

How does the VISA card relate to wallet tiers?

Accepted Answer

The VISA card is available on all tiers. Basic tier: 5 USDC issue fee, 3 USDC/month, ATM 1 USDC + 1.2%, daily spend limit 30% of funds. Plus tier: 4 USDC issue fee, 2 USDC/month, ATM 1 USDC + 1.1%, 40% daily limit. Power tier: 2 USDC issue fee, 1 USDC/month, ATM 1 USDC + 1%, 50% daily limit. Higher tiers give you lower fees and higher spending limits. KYC fees may apply for some on/off ramp transactions.

Question 31

Where can I get a Blipply VISA card?

Accepted Answer

Blipply virtual VISA cards can be issued to users in 51 countries across 5 regions: Africa, Latin America, Middle East, Asia-Pacific, and the Caribbean. Once issued, the card can be used for purchases anywhere VISA is accepted worldwide — over 150 million merchants in 200+ countries.

Frequently Asked Questions

Getting Started

Blipply Wallet & Stablecoins

Payments & Transactions

Managing Your Business

Verification & Security

Savings & Yield

Affiliate Program

Pricing & VISA Card